David Deal shares insights and observations from the recent Dreamforce gathering and employee discontent with Salesforce.org's new emphasis on hard sell tactics, including pressuring nonprofits [...]
Microsoft is starting to make strides with nonprofit CRM strategy, and it’s getting much more interesting for a wide range of nonprofit needs. Salesforce still holds an edge in many respects, but [...]
As the story develops here are some of our initial thoughts on Salesforce.org and Salesforce for nonprofits. Build will be monitoring the effects this deal has on our clients, our nonprofit [...]
Both the Raiser's Edge and Omatic Software are changing. What does that mean for the future of products you've grown to rely on, such as ImportOmatic?
Has Blackbaud changed course to better serve nonprofits? An interview with Blackbaud CEO Mike Gianoni
Build's candid interview with Blackbaud CEO Mike Gianoni on the company's changing culture and product development after Blackbaud changed course
Mike is pivoting how the company approaches integrating and building products via the Blackbaud SKY platform. In the process, Mike is also trying to chart and lead the future of technology for [...]
If you haven't experienced the challenge of understanding Blackbaud's software portfolio things can get very complex, very quickly.
Losing its way: What Blackbaud CEO Mike Gianoni found when he came to the company – and what he is trying to do about it
Blackbaud went on a spending spree to acquire new companies, but did not pay sufficient attention to integrating and rationalizing their products.