CRM Technology

Build Nonprofit CRM Manager Jo Butler shares CRM adoption strategic tips on how to get your CRM used by everyone at your nonprofit organization. Use your CRM platform to better engage with and [...]

If you are looking for ways to leverage your CRM data more effectively, or looking to make a new investment entirely, we share some differentiators between mid-level systems available on the [...]

Build Nonprofit CRM Manager Jo Butler shares our experience: when nonprofits excel at using Raiser’s Edge NXT or any Constituent Relationship Management (CRM) platform to better engage with and [...]

David Deal shares insights and observations from the recent Dreamforce gathering and employee discontent with Salesforce.org's new emphasis on hard sell tactics, including pressuring nonprofits [...]

Microsoft is starting to make strides with nonprofit CRM strategy, and it’s getting much more interesting for a wide range of nonprofit needs. Salesforce still holds an edge in many respects, but [...]

As the story develops here are some of our initial thoughts on Salesforce.org and Salesforce for nonprofits. Build will be monitoring the effects this deal has on our clients, our nonprofit [...]

Both the Raiser's Edge and Omatic Software are changing. What does that mean for the future of products you've grown to rely on, such as ImportOmatic?

We often recommend that nonprofits with the Raiser’s Edge consider how Omatic Software products can improve their data management.

Build's candid interview with Blackbaud CEO Mike Gianoni on the company's changing culture and product development after Blackbaud changed course

Mike is pivoting how the company approaches integrating and building products via the Blackbaud SKY platform. In the process, Mike is also trying to chart and lead the future of technology for [...]