Jennifer MorrisonBusiness Manager

Jennifer has 15 years’ experience as a business administrator and project manager in a variety of industries. She is skilled in process and procedure development and implementation, including quality control procedures, and has various technical skills. She has served multiple firms at the startup phase and helped others identify bottlenecks in their procedures, implement resolutions, and increase overall efficiency and production.

“Organization and problem-solving are my professional passions. Build allows me the opportunity to use and develop my skills beyond administration to the benefit of our team and our clients. I enjoy being part of a culture that values continued growth and supports organizations changing our world for the better.”  — Jennifer Morrison

Jennifer is available for guest podcasting engagements. To request Jennifer, contact Build.

Background and Affiliations

Prior to joining Build, Jennifer was the Business Manager for a start-up social media influencer network. She managed all facets of operations within the growing firm, including human resources, accounts receivable and payable, marketing, recruitment, and compliance. During her tenure she developed workflow procedures and implemented a case management system. This experience allowed her to further develop her leadership skills and strengthen her understanding of business operations.

Jennifer was previously a Legal Assistant for a large regional real estate law firm in the Philadelphia area. During her first year, she developed a successful workflow and tracking system for a struggling department and reduced the department’s average case life from six months to one month. This improvement increased client confidence and new cases assigned to the firm. After this success, Jennifer became a part of the Quality Control department, where she ensured firm staff where adhering to client, firm, and judicial timelines and procedures. She developed and led multiple training programs to educate staff on workflows, technology, and client & judicial requirements.

Jennifer began her career as a real estate title Conveyancer at a new branch for a regional title insurance agent. There she helped develop workflow and records management procedures and managed database hygiene in addition to her other responsibilities.

Jennifer enjoys volunteering with organizations that directly serve her community, including her children’s PTA and with the U.S. Army Family Readiness Groups.

She is currently studying to become a certified Salesforce administrator.

Experience

Jennifer has held varied roles throughout her career, but her successes always come back to organization and problem-solving. She enjoys finding ways to improve not only production but also the experience of her clients and coworkers. Jennifer has used technology often as part of a developed solution, but she understands that these solutions are only as strong as the communication and education she provides to coworkers and clients alike.

Areas of Technology Practice

  • Salesforce
  • Microsoft Teams
  • Teamwork Projects
  • SharePoint
  • WordPress
  • Slack

What Clients Say

  • “Process-focused, but keeps an eye on the big picture”
  • “Keeps projects on track by identifying and mitigating potential risks and bottlenecks”
  • “Diplomatically works to re-engage stakeholders that have fallen out of step with an initiative”
  • “Focuses on keeping team members connected to the ‘why’ of what we are doing”
Eneida Perez