Technology strategy is organizational strategy.

Build dug into the details, they politely asked the same questions five times until they got an answer. They were very professional, very smooth. They gave us the sense of being part of a solution. After 30 years of doing things the same way, they showed us that there is room to change and room to grow. They are a wealth of knowledge, the consultants can relate to our experience and were excellent. In terms of the project as a whole, the methodology that we went through was marvelous.

We hired Build Consulting to evaluate our CRM strategy from top to bottom. As a former Big 6 management consultant, I’m a stickler for good methodology. Build Consulting delivered.

Build became part of the team and took joint ownership of the project and finding the solution. This was not your typical consulting engagement. Build is really invested in the success of nonprofits and they were so quick to jump in and got the lay of the land right away.

Build Consulting's high level of emotional intelligence combined with their vast technical knowledge was directly tied to the success of the project.

What was so great was knowing that Build could handle it - knowing I picked the right people. Knowing that I could lean on Build was super important. It went very well. Build didn't let any grass grow under our feet - they were great at moving things along.

I found my contact at Build to provide excellent insight and recommendations for a roadmap that was delivered in layman's terms and achievable. I felt in great hands working with Build!

We love Build. They listen very well and then give their thoughts. They have some great insights.

We have 100% trust in Build. They evaluate situation from all angles and present the solution that works best for our organization. The service and results that Build delivers are of the highest quality.

Build provided the missing link in our Salesforce implementation project. Their wise council, detailed process documentation and expert knowledge was invaluable saving us significant time and money.

Build Consulting excels in communicating. They communicated not only what we needed but were able to explain why we needed it. Their communication style helps keep people, regardless of their role or experience, engaged in the process.

Build Consulting has a strong and broad view of the nonprofit landscape. Their team is professional and highly qualified. Their work helped our organization prepare for the changes that were needed.

I’ve lived through assessments where the solution was always “more and better IT.” Build took a different approach. They encouraged us to get the business processes right – before we invest in technology. They think about information systems from a business perspective, not solely a technology one.

Build has provided superior and trusted outsourced CIO services to Downtown DC for over six years, guiding and orchestrating work including CRM, cybersecurity, knowledge management, HR information systems, financial systems, GIS, SSO, cloud migrations, and more.

Build is unique in that they lean in to understand not only their client's business outcomes but also the client's culture. They have helped us develop internal structures that will serve Young Life well into the future.

Throughout the entire process, Build Consulting was the epitome of professionalism and amazingly they approached each cumbersome step with common sense, sound judgment, patience, and good humor.

Build Consulting has an incredible ability to manage the multiple facets of a project and approach with a logical perspective. Their consultants are proactive instead reactive. They acknowledge the interpersonal dynamics and other sensitive pieces of an organization.