Webinar: Selecting Nonprofit Software: Technology Comes Last

Nonprofit organizations often struggle to implement new software. But the seeds for successful implementations are planted long before, during the software selection process.

In this webinar, our experts will lead a discussion of why, to be successful with new software at your organization, technology must come last.

Join us for an “Ask the Experts” webinar, in which we lead a discussion related to this topic, and answer your questions.

Topic: Selecting Nonprofit Software: Technology Comes Last
Date/time: Wednesday, November 14, 4:00-5:00 PM ET
Cost: FREE
Presented in partnership with Community IT.

The untold story of successful nonprofit software selections

If you search the Internet for how to select the right software for your organization, you’ll find plenty of articles and checklists that tell you how to go about doing it. And the basic recipe really isn’t that complicated: talk to people inside your organization to determine your needs, identify software solutions and implementation partners (consultants) that can meet those needs, engage with them through a competitive process, and pick the winning option that emerges from that process.

The Internet is also rich with advice on how to avoid common pitfalls inherent in software selections: conduct a process that engages the people that will be using the system, don’t go with the first shiny object you see, make sure you take everything into consideration when budgeting, etc.

Nonprofits Can Do Better at Selecting Software

Yet despite all the information available—and the fact that there are more good software solutions for nonprofits than ever before—the failure rate for software implementations is still as high as 50%. Some implementations fail immediately, before the system is even in use. Others fail soon after the software “goes live,” as users struggle to adopt (or even outright reject) the new software. Still others fail after the organization has struggled to use the software effectively for months or even years.

Success Can Be Achieved by Applying One Important Principle

Build Consulting believes that most software selection and implementation failures are avoidable. In our experience working with hundreds of nonprofit organizations across well over a thousand projects, we’ve learned there is one important thing nonprofits that experience failure don’t take into consideration: technology comes last. This idea is what you need to consider to enjoy success with your software selection.

In this webinar, we’ll explore the four key elements that must precede technology in any software selection process—and how to apply them as you approach future software selections at your organization.

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You can submit your questions while registering for the event.


  • Peter Mirus
    Peter Mirus Partner

    Peter is an expert at helping organizations and people to learn, communicate, and grow through the use of information technology. He has more than 15 years of experience as an executive, strategist, analyst, and solution developer, serving more than 30 non-profits and 40 professional services firms ranging from start-ups to large international organizations.

  • David Deal
    David Deal Partner

    Over 20 years ago while doing a year of volunteer service at a nonprofit, David found his passion by helping a nonprofit and its staff use technology effectively. His career has built on that theme ever since and in its newest expression is Build Consulting. At Build, David gets to guide and support nonprofits in developing their information management capacity.

  • Kyle Haines
    Kyle Haines Partner

    Kyle is passionate about all things design. An architect at heart, he finds joy in creating evocative and engaging “things”. This passion spans his personal and professional life and is most notable in the visually engaging way that Build Consulting communicates. Kyle volunteers with two organizations to improve the sustainability of his community.

Video camera recording webinar