Our Team

Jacquelyn has more than 15 years of experience in technology consulting with a focus on enterprise software implementations in the nonprofit sector.Jacquelyn has served in various project team roles such as functional consultant, product SME, business analyst and testing lead, to management roles as a project sponsor and practice manager.

Bernadette is committed to the implementation and development of best business practices, innovative solutions, and results driven management strategies. Bernadette has helped mission-driven organizations increase their impact and navigate workplace complexities and adept at organizational management and process efficiency. More »

Sarah joined Build after nearly a decade working with non-profit museums, zoos, and aquariums. Working primarily as a CRM subject matter expert in the development and membership operations spaces, she understands the important role technology plays in overall institutional strategy and success. Her background includes CRM implementation, leading collaborative technology projects, and change management. More »

Heather Ritchie has spent the last 20 years supporting organizations and leaders to find effective ways of achieving results for the people they serve. She has led change management efforts in nonprofit, academic and corporate sectors, serving in a variety of roles from senior leadership to educator, More »

David has almost 30 years’ experience in many facets of technology. He combines a strong systems and application management background with a solid grounding in business fundamentals. He has worked for large nonprofits, small startups, and corporations. Recent clients include Jazz at Lincoln Center, the Rubin Museum and Roundabout Theater. More »

Lydia’s experience spans federal government, nonprofit and for-profit operations, bringing expertise to visualizing organizational goals and working to implement action plans.  After leading international training programs at USDA, Lydia was Vice President at the Food Bank For New York City. More »

Throughout her career, Ari has served in senior leadership roles at several nonprofits in the environmental, civics, and mental health fields. She has managed organization-wide technology projects, ranging from CRM implementation to website development. Ari brings project management, client relations, and communications skills, as well as her commitment to social change work, to the Build Consulting team. More »

Jennifer has deep experience in the nonprofit community, with both developing and running programs and teams. Her background includes working with local and national organizations in experiential education and technology for social impact. At Build, she leads the development of client relationships. She brings over 20 years’ experience in nonprofits and has firsthand experience with using complex systems in support of a mission. More »

James has implemented CRM solutions in organizations large and small, domestic and international over the past 18 years. Each of the implementations began with a details assessment of what success looks like from all users, the successful deployment strategy, a broad communication plan and clear change management rigor. More »

Jennifer has 15 years’ experience as a business administrator and project manager in a variety of industries. She is skilled in process and procedure development and implementation, including quality control procedures, and has various technical skills. She has served multiple firms at the startup phase, and has helped others identify process bottlenecks and increase overall efficiency and production. More »

For almost 25 years, Dan has guided nonprofits through IT strategic planning and implementation projects that have transformed their missions. He has a wide range of IT skills, including researching, selecting, and implementing innovative solutions that enhance service impact and re-engineer inefficient workflows. More »

Jo joined Build after working in nonprofits for over a decade. She understands from experience the challenges inherent in fundraising, development, financial reconciliation, and constituent relationship tracking. Jo brings her long standing reputation as the “go-to” person for all things data to her Nonprofit CRM Manager consulting work at Build. More »

Debbie’s decade of experience at nonprofits before joining Build prepared her well to join the leadership team as Partner. Large engagements have allowed her to develop a deep expertise in project management and prioritization. Debbie has consistently demonstrated an ability to get things done amidst conflict and challenges, and she is a creative problem-solver. More »

David co-founded Build Consulting in 2015, building on over 20 years of deep experience in the nonprofit technology sector. His work for Build’s clients has a broad focus spanning many operational areas including fundraising, program and case management, human resources, accounting, and many others.  More »

Kyle co-founded Build Consulting in 2015, after working in and with nonprofit organizations to improve their development operations and technology for over 20 years. Kyle’s consulting work at Build touches all nonprofit operational areas—but has a strong focus on using technology to enhance constituent experiences, which leads to improved fundraising and greater mission impact. More »