CRM (Constituent Relationship Management)

Nonprofits can use online communities to create deeper important engagement with donors, members, and volunteers, leading to improved outcomes.

To help you imagine what an online community might mean for your nonprofit organization, here are a few potential scenarios for use.

In general, full-featured online community platforms suitable for nonprofit organizations have the following core features.

A brief summary of some leading software providers of nonprofit online communities, as well as some solution providers within related categories.

There are many potential online community software options out there that might be applicable to your needs. So how do you choose the correct one?

Build Nonprofit CRM Manager Jo Butler shares CRM adoption strategic tips on how to get your CRM used by everyone at your nonprofit organization. Use your CRM platform to better engage with and [...]

If you are looking for ways to leverage your CRM data more effectively, or looking to make a new investment entirely, we share some differentiators between mid-level systems available on the [...]

Improving donor data management can greatly increase your organization's fundraising results. So why can it feel so hard to focus on practical steps to keep data clean and valuable? Learn how to [...]

Build Nonprofit CRM Manager Jo Butler shares our experience: when nonprofits excel at using Raiser’s Edge NXT or any Constituent Relationship Management (CRM) platform to better engage with and [...]

As the story develops here are some of our initial thoughts on Salesforce.org and Salesforce for nonprofits. Build will be monitoring the effects this deal has on our clients, our nonprofit [...]