CRM (Constituent Relationship Management)

Whatever your motivation and reasoning, moving to an enterprise CRM solution could be the right move to understand more holistically, and serve, your constituents.

Successful CRM implementation and usage is a long-term investment. Planning and executing your implementation strategy will set your organization up for success. Use these 6 steps to plan.

Kyle Haines outlines strategies that help nonprofits select and use a CRM platform as a key underpinning of crucial relationship management.

The beginning of the year is a natural time to look at your data from a donor’s perspective. What can you learn from data that helps you nurture behavior, including giving, throughout the [...]

Three questions to consider as you start to integrate your siloed systems, and other tips from Peter Mirus.

Build Senior Nonprofit CRM Manager Jo Butler shares simple tips on CRM adoption to get everyone at your nonprofit organization using your data.

Learn about online communities, the systems that support them, and how to use those systems to your nonprofit organization’s advantage.

Nonprofits can use online communities to create deeper important engagement with donors, members, and volunteers, leading to improved outcomes.

To help you imagine what an online community might mean for your nonprofit organization, here are a few potential scenarios for use.

In general, full-featured online community platforms suitable for nonprofit organizations have the following core features.