Knowledge Management

"Soft" skills are as necessary for successful leadership as technology know-how! Learn about Build's experience with these six traits of successful nonprofit tech leaders we have worked with.

Staff turnover is a hidden challenge to nonprofit technology initiatives. Learn to begin your project with a commitment to continuity throughout staff turnover, which plays a critical role [...]

A platform-centric nonprofit uses the technology platform as a key foundation in their technology strategy. This focus on a platform allows the nonprofit to act on information and data in new [...]

David Deal shares insights and observations from the recent Dreamforce gathering and employee discontent with Salesforce.org's new emphasis on hard sell tactics, including pressuring nonprofits [...]

A hidden challenge of nonprofit technology initiatives can completely scuttle projects. Learn to begin your project with a commitment to good staff time management, which plays a critical role in [...]

Build sees WalkMe and similar Digital Adoption Platform (DAP) products as an excellent way to provide in-app help and guided workflow to users of Salesforce and other web apps. There’s nothing [...]

We recently highlighted three signature software products available from Microsoft for nonprofits: Dynamics CRM, Dynamics GP, and SharePoint.

Here are four important tips for avoiding some of the largest obstacles nonprofit organizations face with Microsoft SharePoint Online.