Knowledge Management

Learn how Build led a recent evaluation and selection process to find a market research and benchmarking system for our client.

Nonprofit technology change management is the art and science of helping people to prepare for changes or disruptions that will happen or are happening. This resource round-up can help you manage [...]

The beginning of the year is a natural time to look at your data from a donor’s perspective. What can you glean from your data that helps you nurture behavior, including giving, throughout the [...]

"Soft" skills are as necessary for successful leadership as technology know-how! Learn about Build's experience with these six traits of successful nonprofit tech leaders we have worked with.

Staff turnover is a hidden challenge to nonprofit technology initiatives. Learn to begin your project with a commitment to continuity throughout staff turnover, which plays a critical role [...]

A platform-centric nonprofit uses the technology platform as a key foundation in their technology strategy. This focus on a platform allows the nonprofit to act on information and data in new [...]

David Deal shares insights and observations from the recent Dreamforce gathering and employee discontent with Salesforce.org's new emphasis on hard sell tactics, including pressuring nonprofits [...]

A hidden challenge of nonprofit technology initiatives can completely scuttle projects. Learn to begin your project with a commitment to good staff time management, which plays a critical role in [...]

Build sees WalkMe and similar Digital Adoption Platform (DAP) products as an excellent way to provide in-app help and guided workflow to users of Salesforce and other web apps. There’s nothing [...]

We recently highlighted three signature software products available from Microsoft for nonprofits: Dynamics CRM, Dynamics GP, and SharePoint.