CRM (Constituent Relationship Management)

Frustrated with the limitations or complexity of your nonprofit constituent relationship management system? Do you find that your tools for digital donor engagement don’t connect well to [...]

We frequently see nonprofit organizations pay for more software licenses than they need, particularly in the early implementation phases. This can cost a nonprofit thousands of dollars that would [...]

It looks like Microsoft is ready to make a significant investment in Dynamics CRM (now Dynamics 365 for Sales) to make it nonprofit-friendly. Read this to learn about the recent developments and [...]

Constituents increasingly expect a rich, personalized experience when engaging with nonprofits. Fortunately, being an expert in “constituent experience” doesn’t mean you must be an expert [...]

Microsoft Dynamics 365 is a cloud platform that combines customer relationship management (CRM) and enterprise resource planning (ERP) software. Most nonprofits are familiar with the acronym [...]

We often recommend that nonprofits with the Raiser’s Edge consider how Omatic Software products can improve their data management.

One of the largest challenges facing Build’s nonprofit clients is hiring and retaining good database managers. But what can they do about it?

CRM stands for Constituent Relationship Management. It is borrowed from Customer Relationship Management from the for-profit sector.

We recently highlighted three signature software products available from Microsoft for nonprofits: Dynamics CRM, Dynamics GP, and SharePoint.

Organizations that rely on fundraising should consider other options than Dynamics CRM. However, that does not mean it is irrelevant to the nonprofit space.