Technology Roadmap and Systems Replacement for a Global NGO

The Story

This global, USAID project-focused NGO wanted to ensure a future in which all staff, contractors, and volunteers would have access to the program and operations information they needed, at the time they needed it, regardless of where in the world they did their work. They wanted to avoid the fate of some of their NGO peers—mired in outdated and inefficient data systems, leading to decreased effectiveness.  

Build Consulting worked collaboratively with the client to craft a roadmap to replace or enhance all information systems, redesign their global IT infrastructure, and create a new approach to IT governance and staffing. We then served in an interim CIO capacity to lead software selections and implementations, completing the entire roadmap within 18 months—a very aggressive timeframe—which was a tribute to the organization’s resolve and cross-department collaborative energy. 

In Their Own Words

Build was able to grasp our business needs and recommend information system solutions and implementation approaches that will transform how we do business globally. – Executive Vice President  

Services Provided

Systems Evaluated

  • IBM (Lotus) Notes (Email and databases) 
  • Microsoft Office 365 / Exchange 
  • Microsoft Office 365 / SharePoint 
  • Deltek Costpoint 
  • Deltek Time and Expense 
  • Deltek Costpoint Enterprise Reporting (Cognos) 
  • Oracle Taleo Business Edition Recruiting, Onboarding, Performance Management 
  • Paychex 
  • Network management, monitoring, securityand disaster recovery tools 

Organizational Areas

  • Accounting 
  • Programs 
  • Marketing / Communications  
  • Development 
  • Human Resources 
  • Monitoring and Evaluation 
  • Contracts 
  • Compliance 
  • Information Technology 
  • Executive Team 
  • Management Team 
  • All Staff 

For More Information

Contact us to learn more about how Build’s experience relates to your needs, whether you need a new systems replacement for a global NGO, or any of our other services.

nonprofit ERP SelectionTechnology Roadmap for an Association